Product Launch

Inherent with launching a new product is uncertainty and complexity. Launches can involve new industries, customers, competitors, or ways of thinking within your organization. Throughout the launch process, several demanding decisions and trade-offs will have to be made. THRIVE leverages its experience launching several blockbuster products to help clients uncover the right segments to target, determine how to educate and drive adoption of your new product or service, allocate the appropriate resources, and ultimately, work with you to help make the tough decisions.

Kennedy Moon

Situation Overview


Client was a leading global biotech company preparing to launch a portfolio of products that was fundamentally new for both the company and the market. The portfolio of drugs represented a multi-billion dollar opportunity for the organization, and the the first product had the potential to reach blockbuster status.

The new product and portfolio, however, faced several challenges internally within the organization and externally in the marketplace. Internally, the portfolio was competing for resources with several simultaneous product launches and represented a divergence from the traditional business model. This resulted in a lack of organizational buy in, as many felt this portfolio represented a threat to / divergence from the traditional model. Externally, the product would be launching into a marketplace characterized by more competition than the client had ever been exposed to and encompassed substantial regulatory uncertainty. The client felt their current launch strategy was unclear, under-funded, and would have substantial repercussions if not successful. To this extent, the client felt that if this launch was not successful, the entire portfolio of products may be at risk and the organization as a whole would suffer due to the amount of investment to date.

The Challenge

– Develop a clear and actionable launch strategy that was aligned with the new market paradigm
– Garner organizational buy-in from executive committee
– Secure additional resourcing and approval of non-traditional launch activities

What we did


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Developed Strategic Goals & Internal / External Fact Base

» Internal Fact Base

  • Conducted interviews with executive committee and internal subject matter experts
  • Prepared SWOC analysis

» External Fact Base

  • Developed baseline assumptions for the marketplace, competitive environment
  • Conducted competitive assessment and outlined points of differentiation
  • Segmented and identified key stakeholders
  • Conducted comprehensive risk assessment

» Strategic Goals

  • Developed strategic vision for the product
  • Outlined launch strategic imperatives and critical success factors

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Developed Comprehensive List of Strategic Options

» Strategic Choices

  • For each strategic choice, created list of all potential strategic options
  • Evaluated pros and cons of each option and their probable impact on the overall launch
  • Outlined relationships between each of the strategic options

 

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Provided Strategic Recommendations

» Provided Recommendations on:

  • Optimal strategic path
  • Risk mitigation strategies
  • Resources required for each strategic recommendation

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Prepared Final Launch Readiness Materials

» Final materials

  • Prepared executive level pre-read with all key information condensed into actionable insights
  • Created engaging final presentation for members of client executive team

The Results

Secured additional resourcing for launch

Received executive committee approval for new paradigm of launch tactics

Excited organization about the product and the new portfolio

  • "It (the Launch Readiness Review) was not good, not great, the leadership team unanimously stated it was the best they have sat through! It could not have gone better, (members are executive team) are also ecstatic and it's all because of you four (THRIVE and Client Marketing Manager)!!! You are the best team, not sure what we would have done without you. I look forward to many more years and many more projects working together."

    Global Executive Director
  • "(Client Executives) stated that the pre-read and presentation deck is the best she has seen and will be telling the team to leverage the format going forward! Thank you so much for all your hard work, round the clock support, above all making this LRR process fun! We couldn’t have done it without all of you. You may find folks who are smart and hardworking, but none have the passion and absolute sincerity all of you brought to the table. We really felt that you were all just an extension of our team."

    Global Marketing Manager

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